Freshdesk, a cloud based customer
service software provider, acquired Pipemonk, a data integration platform that
works on the software as-a-service model and allows companies to synchronize
and move data among multiple cloud apps quickly and easily. For Freshdesk, the
Bengaluru based company is the seventh acquisition in 16 months.
Pipemonk serves more than 400
clients globally. Pipemonk cloud based data Integration platform enables small
businesses to automate their data flow across cloud business solutions. When organizations
move their current applications to cloud, they often face issues of data
getting fragmentation across applications. Pipemonk's solution helps a smooth
transition of apps over cloud.
At Freshdesk, the Pipemonk team
will work on strengthening integrations between the Freshdesk suites of
products as well as expand third party integrations for each of the Freshdesk
products, thus cutting down the need for multiple logins, multiple amounts of
data entry, and allowing instant and seamless access to dynamic data across
products.
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