You may soon be able to book
services on UrbanClap with a simple chatroom message as the hyperlocal start-up
has acquired Delhi based concierge start-up GoodService. It is currently on
merging the operations.
As for GoodService, the mobile app
has vanished from Apple and Android app stores, while its website redirects to
UrbanClap and says that the services are verified by it. The Facebook page of
the startup also seems to be out of service, with the post published in early
May. The existing users of the app have also not got any response on their
service requests since May.
GoodService, used to offer local
services such as beauty professionals and cooking classes. The users could
order these by initiating a chat with the GoodService app agents, much like
contacting a friend for a favor. The company had raised $1.6 Million in funding
from Sequoia Capital in June 2015.
The GoodService platform can prove
beneficial for UrbanClap, which has been working on an algorithm that asks a
series of questions on each category, to make customization of service
offerings more accurate. A chat service will allow the company a deeper insight
into customer behavior. This is UrbanClap second acquisition within this year,
after the mobile based services marketplace acquired after sales service
platform HandyHome in an equity swap deal.
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